Hardware Requirements

These configurations provide the power and stability needed to run your operations. Please contact us for configuration guidance for your company. We can help you determine if your existing hardware is capable of effectively running Keystone.

Stand-Alone / Network Workstation

Component Recommended
Memory 4 GB
Hard drive 10 GB free hard disk space (does not include space for database files)
Processor Intel x86/x64 or compatible, 2 GHz minimum (dual-core+ recommended)
Display 1280 x 1024 or higher
Operating System Windows 8.1 or 10 (32-bit/64-bit)
Web Browser Microsoft Edge or Internet Explorer 11 required

Network Server

Component Recommended
Memory 8 GB (16 GB+ recommended)
Hard drive 10 GB free hard disk space (does not include space for database files) We strongly recommend a separate drive for Keystone database files
Processor Intel x64 or compatible, 2.5 GHz quad-core (Intel Zeon 3 GHz+ recommended)
Display 1280 x 1024 or higher
Operating System Windows Server 2012 R2, 2016 and 2019 or 2020

*No Small Business Server.

Important Notes

  • These configurations provide the power and stability needed to run your operations. Please contact GivenHansco IT (800-548-9754) for configuration guidance for your company. We can help you determine if your existing hardware is capable of effectively running Keystone.
  • Windows desktop versions prior to 8.1 are NOT supported.
  • Windows server versions prior to 2012 R2 are NOT supported.
  • Windows Server Essentials (Small Business Server) is NOT supported.
  • Windows Volume Shadow Copy (VSS) must be DISABLED on the drive containing Keystone Accounting, Dispatch and GPS database files to avoid database corruption.
  • Additional CPU cores and RAM will increase the performance of Ketstone and other applications and are strongly recommended.
  • KEYSTONE Datascope and FX requires additional RAM on each workstation where it will be used.
  • A reliable high-speed Internet connection is required at each separate location where Keystone is installed for support purposes.
  • KEYSTONE requires a hard-wired network connection for all servers and workstations. Workstations using REMOTE and WIRELESS network connection must be configured to run KEYSTONE using REMOTE DESKTOP to maintain data integrity.

To view a printable version of the KEYSTONE Hardware Requirements CLICK HERE.